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Fmilburn

Arrow Free Shipping and Education Deals

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Arrow Electronics has free shipping on all orders in the US and orders over $50 for overseas during the month of September.

 

https://www.arrow.com/

 

Also, they are advertising 20% off for students and professors with valid .edu email addresses.  I'm not eligible so don't know how that works.

 

https://www.arrow.com/en/campaigns/classroom-components

bluehash likes this

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I had a somewhat lousy experience with Arrow during the RPi3 promo; while I ended up getting all my goods (although the Pi T-Cobbler adapter I bought evidently was the wrong kind, which wasn't obvious on their site at the time), they shipped it in 4 separate shipments that appeared to come from the same location, thus inflating the shipping costs.  I went along with it anyhow (as the total shipping cost at $16 was still less than a Pi3) thinking they just source from lots of locations but that was not the case.

 

For kicks, I decided to try the free shipping today (since it's the last day for it).  Got 50 of the Fox FX135A-327 (used with my CC1310 boards, seems like a nice & super compact XTAL).

 

I used paypal for payment, and Paypal sent me their confirmation email that I was charged, but the Arrow website never produced an Order confirmation page (had a progress bar animation going for 10 minutes before I closed the tab) and I see no evidence of my order in the "Order history" page.

 

I do have a marketing contact from Arrow who followed up with me on my previous order so I sent her the details and asked her to look into it.  Thankfully Paypal includes the vendor's Invoice ID so she will have a reference# to look up.

I recall back in August when I ordered a bunch of parts, I could never see the invoice or manifest on their website; when I tried the online chat support to ask why this was so, they seemed to dismiss it rather quickly as a "known issue".  Sounds like a bunch of amateurs running the site's backend who don't have their s**t together IMO.

bluehash likes this

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Well that was nice, someone called me back and gave me a 10% off code for the inconvenience and his email in case I have any more issues.  So at least they're good about turning around the customer service communication.

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Arrow's still doing free shipping now, all orders USA and $50+ International.  Bought a few more components (10x HDC1080, 10x TPS61221 for some CC1310 sensor nodes) to stock the bins.

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Aand. .. Arrow's still doing free shipping, no code needed.  $50 minimum for international orders.  I'm guessing they're pushing hard to gain a presence in the small-order online commerce arena, but that's good for us! (for now, while shipping is free :D )

 

For the most part their online ordering process has improved since last August when I found much to gripe about, and they gave me a contact who manages the web development and I've written him once or twice to report issues I've seen.

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That's good... I have made a couple of orders from them in the last few months. I don't see how they can keep doing this as they package everthing really well and I made one small order where the packaging and shipping had to cost as much as the rest of the order. I even won a Raspberry Pi in one of their give aways.

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